Terms And Conditions

By using this website, you agree to use it only for lawful purposes and in a manner that does not interfere with the website, its users, or its services.

You must not misuse the website, attempt unauthorized access, or submit false, harmful, or misleading information.

Product information, pricing, stock, packaging, and availability may change without notice. We try to keep listings accurate, but errors or temporary mismatches may occur.

Images are for presentation purposes. Natural products may vary slightly in color, texture, finish, or packaging from what is shown online.

Placing an order on the website is treated as an offer to purchase. Orders may be confirmed, adjusted, or declined if there is a stock issue, pricing error, delivery limitation, suspected misuse, or incomplete customer information.

We may contact you to verify order details before dispatch.

All prices shown on the website are in Pakistani Rupees unless stated otherwise. Delivery charges, where applicable, are shown separately during checkout.

At present, orders are handled on a Cash on Delivery basis within Pakistan unless we introduce an alternative payment method on the website.

Delivery timelines are estimates only and can be affected by location, courier operations, weather, public holidays, or events outside our control.

Risk in the product generally passes on delivery to the address provided by the customer.

Returns and refund requests are handled according to our Refund Policy. Customers should report order issues promptly with supporting details.

We reserve the right to review return, replacement, and refund requests before approval.

To the maximum extent permitted by applicable law, Organic Partner is not liable for indirect, incidental, or consequential loss arising from use of the website or delays beyond our reasonable control.

Nothing in these Terms excludes liability where exclusion is not permitted by applicable law.

These Terms are governed by the laws of the Islamic Republic of Pakistan. For customers in Punjab, consumer-facing matters may also be subject to applicable provincial consumer protection mechanisms.

Any dispute relating to website use or purchases will be subject to the jurisdiction of the competent courts in Pakistan, unless applicable law requires otherwise.