Privacy Policy

We may collect your name, email address, phone number, delivery address, order details, and any information you provide through checkout, contact forms, or order tracking.

We may also collect limited technical information such as browser type, basic device information, and site-usage data needed to operate and improve the website.

We use your information to process orders, confirm deliveries, respond to questions, send order-related messages, improve customer support, and maintain site security.

We may also use contact details to send essential service communications, such as order confirmations, delivery coordination, or issue resolution.

Orders are currently handled on a Cash on Delivery basis within Pakistan. We only collect the information needed to verify, process, dispatch, and support your order.

Delivery information may be shared with courier or logistics partners strictly for order fulfillment and customer support purposes.

We do not sell your personal information. We may share limited information with service providers such as email, hosting, courier, and technical support providers only where required to operate the website and fulfill customer requests.

We may also disclose information where required by applicable law, lawful authority, court order, or to protect the rights, safety, and operations of Organic Partner.

We take reasonable administrative and technical steps to protect customer information from unauthorized access, misuse, or disclosure. No internet-based system can be guaranteed as completely secure.

We keep information for as long as reasonably necessary for order handling, customer support, internal records, fraud prevention, dispute resolution, and compliance with applicable legal obligations.

You may contact us to request correction of inaccurate information, ask questions about your data, or request deletion where we are not required to retain the information for order, recordkeeping, security, or legal purposes.

If you do not want to submit personal information online, you may contact us by phone or email before placing an order.

This website is operated from Pakistan. We aim to handle customer information responsibly and in line with applicable laws of Pakistan relevant to electronic records, consumer dealings, and lawful disclosures.

As of August 13, 2026, Pakistan's Personal Data Protection Bill remains in draft form on the Ministry of Information Technology and Telecommunication website. This policy is therefore written as a practical operational notice and not as a claim of compliance with an enacted comprehensive federal privacy statute.

For privacy-related questions, contact Organic Partner at info@organicpartner.com.pk or through the website contact page.